Please note: All deposits are non refundable, even in the event of a return to cover cost of materials, time and courier costs.
If you are not happy for any reason with your purchase from us, you may return it to us and we will refund the amount paid minus the deposit and any reductions which may be applicable by us.
Please contact us within 7 days of delivery of your products to let us know that you will be returning them and whether you would like us to collect them (at a charge to you the customer) or whether you are arranging transport back to us yourself. Products must be unused, free from defects and returned in their original packaging.
When we have received your products back, we will check them over and refund your money minus any shipping and applicable re-selling costs.
PLEASE INSPECT YOUR GOODS UPON DELIVERY. IF YOU SUSPECT ANY DAMAGE HAS OCCURRED TO YOUR ITEM OR IF THE PACKAGING LOOKS DAMAGED, THEN PLEASE SIGN THE DELIVERY NOTE AS ‘GOODS DAMAGED’ OR REJECT THE DELIVERY. WE ARE UNABLE TO ARRANGE REPLACEMENT/ REFUND FOR DAMAGED GOODS THAT HAVE NOT BEEN SIGNED FOR AS DAMAGED.”